Privacy Policy

This Privacy Policy was last updated on 21/07/2026

1. Who We Are

This Privacy Policy explains how SG Kitchens (“we”, “our”, “us”) collects, uses and protects your personal information when you visit sgkitchens.uk.

Business Name: SG Kitchens
Registered Address: SG Kitchens, Handlye Farm, Cooksbridge Road, Barcombe, BN8 5TJ
Email: [email protected]
Telephone: 01273 813332

We are the data controller responsible for your personal data.

2. What Information We Collect

Depending on how you use our website, we may collect:

Information you provide

  • Name
  • Email address
  • Telephone number
  • Company name (if applicable)
  • Details submitted through our contact forms
  • Any information included in messages you send us

Information collected automatically

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referral website
  • Cookie information

3. How We Use Your Information

We use your information to:

  • Respond to enquiries
  • Provide quotations
  • Supply products or services
  • Improve our website
  • Monitor website performance
  • Prevent fraud and security threats
  • Meet legal obligations
  • Send marketing communications (only where permitted)

4. Our Lawful Basis for Processing

Under UK GDPR we rely on the following lawful bases:

Activity

Lawful Basis

Responding to enquiries

Legitimate Interests

Providing quotations

Steps prior to entering a contract

Providing services

Performance of a contract

Website analytics

Consent

Marketing emails

Consent

Legal obligations

Legal obligation

5. How Long We Keep Your Data

We only keep personal information for as long as necessary.

Typical retention periods include:

  • Contact enquiries – 12 months
  • Customer records – 6 years
  • Marketing subscribers – until consent is withdrawn
  • Analytics data – 14 months

6. Sharing Your Information

We may share your information with trusted service providers who help us operate our business.

These may include:

  • Website hosting provider
  • Email provider
  • IT support
  • Website developers
  • Payment providers (if applicable)
  • Google Analytics
  • Google reCAPTCHA
  • Cloudflare
  • Microsoft 365
  • Elementor
  • Hubspot

We do not sell your personal information.

7. International Transfers

Some of our service providers may store or process data outside the UK.

Where this happens, we ensure appropriate safeguards are in place, such as UK adequacy regulations or approved international transfer mechanisms.

8. Your Rights

Under UK GDPR you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Withdraw consent at any time
  • Request data portability (where applicable)

To exercise these rights please contact us using the details above.

9. Security

We take appropriate technical and organisational measures to protect your personal information.

However, no website can guarantee complete security.

10. Links to Other Websites

Our website may contain links to external websites.

We are not responsible for their privacy practices.

Please read their privacy policies before submitting personal information.

11. Complaints

If you have concerns about how we handle your personal information, please contact us first.

You also have the right to complain to the Information Commissioner’s Office (ICO).

Website: https://ico.org.uk

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page.